The Malbas

FAQs

Frequently asked questions

How do I pay?

Cash on Delivery — pay the courier when your order arrives. Online payment options are coming soon.

How long does delivery take?

3–5 working days in major cities after dispatch; a little longer for remote areas.

Is delivery free?

Yes on orders above Rs. 3,000. Below that, a flat Rs. 200 applies.

Which size should I choose?

Every product has a size chart on its page. If you're between sizes, message us on WhatsApp and we'll help.

Can I return or exchange?

Yes, within 7 days of delivery for unused items with tags — see our Return & Exchange Policy.

How can I track my order?

Use the Track order page with the email you ordered with.

FAQs · The Malbas